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Mazima means truth

Mazima is an East African lifestyle brand created to celebrate culture, strengthen community, and support intentional commerce.

Our launch event brings those values to life through food, language, dance, crafts, wellness, and a marketplace featuring Ugandan businesses.

Culture. Community. Commerce.

Made with Care.

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The next gathering is coming.

Frequently asked questions

What is Mazima?

Mazima is an East African lifestyle brand celebrating culture, community, and connection through thoughtfully created products and experiences. Rooted in truth, care, and intention, Mazima brings pieces of East African heritage into everyday life.

Do you offer free shipping?

Yes! We offer free shipping on orders of $75 or more after discounts are applied, before taxes and shipping fees.

How long does it take to process my order?

Please allow up to 7 days after placing your order for processing before shipment.

Once your order ships, you'll receive a shipping confirmation with tracking information.

When will my in-stock items ship?

In-stock items are typically processed and prepared for shipment within 7 days of placing your order.

Please note that shipping transit time is separate from processing time.

How do pre-orders work?

Pre-orders allow you to reserve products before they're available to ship.

Pre-orders are expected to ship within 2–4 weeks, depending on the items included in your order and their availability.

We appreciate your patience as we prepare each order with care and intention.

What happens if my order contains both in-stock and pre-order items?

If your order contains both in-stock and pre-order items, your entire order will ship together once all items are available.

Your shipping timeline will depend on the item with the longest restocking or production time. For example, if your order includes a Luganda activity book that's on pre-order, your complete order will ship once the book is ready.

For orders containing pre-order items, please allow an estimated 2–4 weeks before shipment.

Will I receive tracking information?

Yes! Once your order has shipped, you'll receive a shipping confirmation email with tracking information so you can follow your package's journey.

How can I contact Mazima about my order?

For questions about your order, shipping, or product availability, please reach out through our website's contact form. We're happy to help!